Don't mention technology!

It has been a hugely frustrating and stressful weekend thanks to our website hosting company, whose servers went into some sort of meltdown and caused our website (and many others) to be inaccessible on an intermittent basis and created problems for customers trying to add items to their shopping carts. Oh, and our email stopped working too.

Please accept our sincere apologies for any inconvenience, but we were powerless to do anything about it and it didn't help that our hosting company failed to update us on the reasons for the outage. We aren't thrilled about that.

Our resident IT man was fortunately on hand to reassure the chief frocker that she hadn't broken the website and that it was a question of waiting patiently until the hosting conpany put its servers back together again, but in the meantime we are still experiencing long delays in receiving email and have no idea when the mail we have sent out will reach its intended recipients.

If you haven't heard from us and were expecting to, or if you  need to contact us by email, please use this alternative address: frockery2[at]

This morning everything seems to be working again (with the exception of email delays) and we have updated the catalogue with a selection of new items, so we are optimistic that things will soon return to normal. Hope springs eternal!

Fortunately, this sort of thing doesn't happen often, and no service can guarantee 100% uptime, but when such a problem does occur, our blood pressure invariably goes through the roof!

Thanks to our customers for bearing with us in the meantime.